Doors of Growth Counseling

Thank you for reaching out to Doors Of Growth. I truly appreciate your consideration in allowing me to meet your therapeutic needs. Please read this information in entirety before contacting Doors of Growth. I see my clients in person, as I have during the whole pandemic, and will continue to do so. I am a trauma therapist and showing up for my clients is extremely important to me. 

I will be accepting new clients for September 2022 when my licenses are active again.   

Please know on 2.25.22 I was in a terrible accident, falling 12-15 through my ceiling at work onto concrete.  I was temporarily wheelchair bound. I will be returning to work on September 6th 2022, God willing! Please know, in the meantime Doors of Growth is temporarily closed.

Ms. Ogilvie temporarily relinquished her professional licenses in June 2022, as the stress of of her injuries, COVID, EBV, cyber attack that she was unable to get help for, and corruption amongst local police and government officials proved to be too much all at once.

To all who have stuck with me, supported me, cared about me, loved me, visited, called, texted, messaged, and accepted me, I REMAIN FOREVER GRATEFUL!! God is great!

Humanity 1st over profession (when safe to do so, which is when boundaries are understood and respected)!

Insurance/Payment:
A few things to note: I am an Out Of Network (OON) provider.  I do not accept any insurance, nor do I offer a sliding fee scale.  If you have a PPO, your insurance may, depending on your plan and deductible, reimburse you for a portion or all of session costs.

• My session cost is $150.00 per therapeutic hour (55 minutes) payable at start of session. 
• I accept cash, credit card (except American Express) and FSA/HSA.                       
•  I will give you a superbill to submit to your insurance company for reimbursement ONLY if you have OON (out of network benefits).   
• ***Please call your insurance to confirm what these are.  Generally those with PPO on their insurance card have OON benefits but reimbursement rates and deductibles vary. 
• If you are a state worker, you typically have $100-$300 deductible and are then reimbursed at  70-80%.  Again, please call and confirm with your insurance company.

COVID: 
Please do not come to your appointment if you are sick, running a fever or have had contact with anyone who has tested positive for COVID and/or the Flu in the past 14 days.
This therapist will remain a distance of 6 feet.  There is hand sanitizer in both the waiting room and my office. Please do not ask me about my personal medical history. I support everyone in their right to medical freedom and choice. Doors of Growth Counseling does not discriminate against ANY client based on sex, gender, race, creed, age, vaccinated or unvaccinated.

Intake Session:
The Intake session is an opportunity for you and I both to decide if my counseling is the best fit for you.  If either you or I deem that it is not, I am more than happy to provide referrals to other therapists.  It is important to me that you get the care that is most helpful and conducive to your well-being. Sometimes my counseling style is not the right fit and that is ok.  If this is the case, I would just like to help you find the best fit, as I fully believe in the transformative powers of good quality therapy.

Intake Paperwork:
Please make sure to email (dog@doorsofgrowth.com), Fax (856) 553-0671 or drop off intake paperwork two business days before intake appointment.  If I do not receive intake paperwork two business days before intake appointment, then unfortunately as a natural consequence of your delay, I will be forced to cancel the intake appointment and offer it to the next person. 
******Intake paperwork must be received two business days before intake appointment in order to have intake session.********

Cancellation Policy:
It is also important to note that I do require 24 hours notice for cancellation of appointments.  If you do not give 24 hours notice, or are a no call/no show for your intake appointment, please know you have taken up a slot that somebody else could've used to get the help they want. In order to reschedule a missed intake appointment, if 24 hours notice is not given or a no/call no show occurs, I will require advanced non-refundable payment to reschedule intake appointment, as well as payment for missed intake.

ADDRESS:
If you put Doors Of Growth into your GPS it will take you right to the office. Address is 105 Market Place, Glassboro NJ.  Please park in main parking lot and take ramp up to double grey-blue Doors labeled Suites 1-8.  Please head back to Suite 4 (waiting room) and help your self to coffee, tea, and snacks. (Come in turn to the left, past the conference table and straight down the hallway to Suite 4.) I will be in session and unable to come out and greet you, or answer the phone prior to your arrival.

Release Of Information (ROI):
Please know, if you are writing to me about a loved one or person in treatment and there is no signed Release Of Information on file, I cannot respond, call, confirm or deny that I have a client by that name.  Thank you for respecting other's right to confidentiality. 
 
Loved One’s Safety/Confidentiality:
Please note: In sharing information or contacting this therapist, please keep in mind that I do not keep secrets from my clients and they will be informed that you reached out to me. They will also be privy to whatever information you share with me. Thank you for understanding as it would be a HIPAA violation for me to communicate with anyone without a Release Of Information.  If you are worried about a loved one's safety, you need to call 911 and/or transport them to the nearest emergency room.  

I look forward to potentially building a supportive therapeutic relationship. Please always remember that at no time during therapy, or after therapy has ended, is a romantic/sexual relationship possible. Once a therapist is a person's therapist that option ceases to exist. This makes it a safe space for the the therapeutic process, the client and their client's loved ones, and this Therapist.

Please accept my sincere apology for not being able to respond to you personally. Please know, in this overwhelming psychological and political climate, I am doing the best I can.

I hope you are taking the day moment by moment-

Respectfully,

Kristina Ogilvie MA.

Owner

 

Office: (856) 881-8780
All Calls Answered by Voicemail. 
Please Read All Information in its entirety before contacting.  Thank You!